Contact Us
The OUOTOYS Support Team is here to assist you with inquiries, after-sales issues, and feedback
Customer Support Channels
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Live Chat: Click the support icon at the bottom right of our website. Real-time response available 9:00-18:00 on weekdays; messages sent outside business hours will be replied to within 24 hours.
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Support Email: support@ouotoys.com (please include your order number + issue type in the subject line for faster processing).
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Business Cooperation: business@ouotoys.com (we welcome inquiries for brand partnerships, wholesale purchases, and collaborative events).
Other Ways to Connect
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Social Media: Follow our social platforms for new product alerts, building tips, and exclusive promotions.
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Feedback Form: Submit suggestions via the feedback board at the bottom of our website—we value every customer’s voice.
We promise to respond to every inquiry with care and resolve every issue efficiently, making your LEGO shopping experience smooth and enjoyable.