Terms and Conditions

Scope of Application

These Terms and Conditions apply to all users who visit, browse, or purchase products from the OUOTOYS website. Placing an order constitutes your acknowledgment that you have read, understood, and agreed to all terms herein.

Products & Pricing

  • We make every effort to ensure accurate product details, images, and pricing. In the event of pricing errors or stock shortages, we reserve the right to cancel orders and issue full refunds without additional liability.
  • Product prices include listed costs; shipping fees and taxes (if applicable) are displayed at checkout.
  • All LEGO products are trademarked and copyrighted by the LEGO Group; OUOTOYS acts solely as an authorized retailer.

Orders & Payment

  • Users must complete payment promptly after submitting an order; unpaid orders will be automatically canceled.
  • We will ship orders per our policy after successful payment. In cases of force majeure, logistics failures, or supply shortages, we will notify you promptly and process full refunds.
  • Fraud, fake orders, counterfeit resale, and other prohibited activities are strictly forbidden. Violators will face account suspension and legal action.

User Obligations

  • Users must provide true, accurate personal and shipping information. Losses caused by incorrect details are the user’s responsibility.
  • Comply with all applicable laws; do not post illegal, infringing, or disruptive content, or interfere with website operations.
  • Respect intellectual property rights; do not reproduce, distribute, or misappropriate website content or product materials.

Limitation of Liability

  • We are not liable for service interruptions or delivery delays caused by force majeure, third-party couriers, or supplier delays.
  • OUOTOYS is only responsible for product sales and after-sales support; we are not liable for indirect losses from LEGO product use or assembly.

Miscellaneous

  • These Terms are governed by applicable laws. Disputes shall be resolved through friendly negotiation first; if unresolved, parties may pursue mediation or arbitration in the jurisdiction where OUOTOYS is registered.
  • OUOTOYS reserves the right to revise these Terms at any time. Revised terms take effect upon posting; continued website use constitutes acceptance of the updated terms.