Privacy Policy

OUOTOYS takes user privacy extremely seriously and complies with all applicable data protection laws and regulations. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

  • Registration/Order Information: Name, contact details, shipping address, payment information, and order history.
  • Browsing & Interaction Data: Website visit logs, product browsing history, search records, and customer service chat transcripts.
  • We only collect necessary information to process orders and improve services; no irrelevant data is collected unnecessarily.

How We Use Your Information

  • Process orders, arrange shipping, and provide after-sales and customer support.
  • Optimize website functionality and user experience; send new product and promotion alerts (you may opt out at any time).
  • Prevent fraud, ensure transaction security, and fulfill legal obligations.

Information Protection & Sharing

  • We use encryption technology, secure servers, and access control measures to prevent data leakage, tampering, or loss.
  • We do not sell or rent personal information to third parties. Only minimal necessary data is shared with trusted partners (for legal compliance, shipping, or payment processing).
  • All partners are bound by strict confidentiality agreements and prohibited from unauthorized use of your data.

User Rights

  • Users may access, modify, delete personal data, cancel accounts, or opt out of marketing communications at any time.
  • Contact customer service to request access to or copies of your personal data, or raise privacy-related inquiries.

Policy Updates

We may update this policy to reflect legal or operational changes. Revised terms will be posted on our website; continued use of the site constitutes acceptance of the updated policy.